Ground shipping is free on orders over $150.00 shipping within the Continental U.S. Ground shipping is not free on orders shipping to Alaska and Hawaii.
Inventory information as displayed on the product detail pages is updated daily at 5:30 am Eastern time and contains the combined figure between all warehouses nationwide. We do our utmost to ensure this information is accurate but cannot be responsible for the occassional error.
Please note that sometimes items may be out of stock. In this case it is unlikely that anyone else will have it available either and we will contact you prior to processing your order. If you cannot wait for those longer lead time back orders, you can cancel or choose an alternate fixture and we will adjust your order accordingly.
All orders are processed by our next business day. In stock items generally ship within 2 business days direct from Progress Lighting's facilities.
A small percentage of our products are too big or too fragile for regular ground shipping. Those items must be shipped by truck. We may contact you with any additional charges for your approval prior to processing the order and charging your card.
We regret that at this time, we only ship to addresses within the U.S.
We are able to cancel your order at any time up until the items have been picked for shipping. If it is too late to cancel the shipment, and the order has shipped, please email us for an RGA# and return instructions upon receipt.
Please do not refuse the shipment. Refused shipments are subject to a 50% restocking charge plus the value of any free shipping provided and your remaining credit may be delayed. We cannot be responsible for any direct shipments sent back to the factory in error without prior written instructions to do so